CT scan (One region) in Santa Cruz de Tenerife

What is included?

• Diagnostic test performance

  When you purchase the service, the diagnostic test will be performed at the selected hospital and city.

• Results in digital format

  Once the test is completed, the center will inform you how long it will take to receive the results and will provide them in digital format.

  Each center has its own method for delivering results: some will send them by email, while others use their own apps or online platforms. In any case, the staff at the center will explain how to access them once your scan is finished.

• Not included – Medical Prescription

  In Spain, a medical prescription is required to undergo any diagnostic test. If you don’t have one, don’t worry — we can offer this as an additional service (+€10) through a remote consultation with a specialist.

  Below, we explain the process step by step, whether you already have a prescription or not:

   If you have a medical prescription:

  • Purchase the test as usual.
  • Right after your purchase, we will send you instructions by email (to the address used during checkout) on how to submit your medical prescription so we can schedule your appointment.
  • The prescription will allow us to verify that the diagnostic test you selected matches the one prescribed by your doctor.
  • We will arrange your appointment, including the date and time, so you can go to your chosen hospital for the test.
    
    

  If you do not have a medical prescription:

  • If you don’t have a prescription, Operarme can arrange a call consultation with one of the doctors at Centro Médico Caser, for an additional cost of €10.
  • During the consultation, you’ll be able to inform the doctor about the test you need. Depending on the test, they may request a medical report related to your condition.
  • If you don’t have a prescription or any supporting documents for the diagnostic test, you may be referred to an in-person consultation. If that happens, please contact us so we can guide you on how to proceed.

  Remember: On the day of the test, you must bring and present your Operarme voucher and medical prescription.

• Full refund if the test is not performed

  If you decide not to proceed with the test after purchasing it, or if the appointment date doesn’t suit your schedule, you can request a refund.
  In these cases, we will refund 100% of your payment without any issues.

  To do so, please contact our Patient Service team before the date of the appointment, and we’ll process your refund quickly and easily.